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In Dynamics CRM products, I'm not sure why the Microsoft Product Team isn't enforcing the same UI languages across platforms. For example, in the Customer Insights - Journeys form, they decided to hide the Command and Navigation Bar. Because of this "initiative", it causes some...
I got asked by a customer how to get the interaction details of the Journey. By default, in the Journey that is on the status of Going Live or Completed, we can click on the Delivery funnel button to see the drill-down of the information: Delivery funnel information Then, it will...
Have you ever used the default Customer Insights - Marketing Forms? If yes, you will notice that the default URL generated is random: https://{server-load}/{organizationid}/digitalassets/forms/{msdynmkt_marketingformid} In the eyes of us tech-savvy, we probably don't really think...
Today's blog post will focus on how to export form submissions for Customer Insights - Dynamics 365. When we publish an event in Customer Insights and want to export the registration list for internal use, the data format itself is not user-friendly. Usually, we prefer CSV or any...